Has this happened to you? You're in charge of the social accounts and a customer asks a technical question over social media. You don't want to reply with incorrect info -- you need input from your team. Consequently, there's a lag-time in responding to your customer. But how important is real-time responding? - via Harvard Business Review

What should you do with your email subscriber list? This article contains 3 in depth types of email newsletters you can create for your subscribers.
"Your newsletter is a valuable piece of content. Make it a priority in your schedule, so you can create an experience for your readers that will take them on a journey deeper into your brand." - via Jon Nastor

With over 400 million users, if you have something to sell, you need a presence on Instagram.
This article provides awesome examples of how to appear less 'salesy', increase your reach and tools for selling. - via Lemonstand

"As an entrepreneur, a maker, a creator (whatever it is you are), your business, your craft, your art (whatever it is you build) is an extension of yourself and a part of your life’s story."
Some of the most well-defined brands are often closely tied to the reputation of the person behind them. Think Steve Jobs, Elon Musk, Martha 'homemaker-extraordinaire' Stewart! - via Shopify

This social cheat sheet is especially fantastic due to the fact it gives you image dimensions for --> mobile <--, too.
Save this link to refer back to when trying to determine the correct photo sizes for all the social channels on both desktop and mobile devices. - via Hubspot